Timeline
1. Quotation
Estimated time: 1 business day.
2. Down Payment
A 50% down payment is required to proceed. Estimated confirmation time: 1 business day.
3. Digital Hand Sketch — Optional
Available for selected design concepts. Estimated time: 1–2 business days.
4. 3D Design
Estimated time: 2–3 business days. More complex designs may require additional time.
5. 3D Print — Optional
One complimentary 3D print is available upon request. Estimated time: 3–5 business days, excluding delivery.
6. Design Approval
Estimated time: 1–2 business days to finalize the 3D design.
7. Production
Estimated time: 30–40 business days after the down payment is received and all order details are confirmed.
8. Shipping
Priority service is estimated at 1–2 business days. Delivery outside the service area depends on the courier and destination.
9. Claim Period
Claims must be submitted within 7 calendar days of receipt, with the delivery date counted as Day 1.
For orders required by a specific date, please inform us before making the down payment. All timelines are calculated in business days and working hours. Estimated timelines apply under normal office, workshop, material, and delivery conditions.
Production Timeline
Production takes approximately 30–40 business days, starting after the down payment is received and all order details are confirmed. The timeline may change due to material delays, technical adjustments, recasting, or additional quality control. MRSAE prioritizes quality and safety throughout every stage of production.
Design Approval
Before production begins, clients must review and approve all design, material, gemstone, size, and engraving details. Once the design has been approved and entered production, no further changes can be made.
Design & Production Process
The MRSAE jewelry-making process may include consultation, a digital hand sketch for selected concepts, 3D design, an optional 3D print upon request, design approval, casting, stone setting, finishing, and quality control. Before production, clients must review and approve all design, material, gemstone, size, and engraving details. Changes cannot be made once production has begun. Reference images, sketches, and 3D designs are preliminary visualizations. Minor variations in weight, dimensions, thickness, color, or details may occur within normal production tolerances. The metal weight stated in the quotation is an estimate and may vary based on the final piece.
Complimentary Engraving
Complimentary engraving is available when all details are confirmed before production. Changes requested after production begins will incur an additional fee. Clients are responsible for ensuring that all spelling, dates, and wording are correct before approval.
Hallmark
Each MRSAE piece includes the MRSAE logo and metal fineness hallmark as identification and assurance of its material and craftsmanship. The size and placement will be adjusted to preserve the jewelry’s appearance and comfort. The hallmark may only be omitted when technical limitations make it unsuitable.
Jewelry Finishing: Plating & Texture
Some materials require plating to achieve a brighter, more even color, while finishes such as matte or brushed create a distinctive texture. Plating and textured finishes may gradually fade due to wear, friction, skin condition, perspiration, and chemical exposure. This is considered normal wear and not a production defect.
Ring Size & Resize-Friendly Design
Clients must confirm the ring size before production. For the most accurate result, direct measurement with a ring sizer is recommended. Not all designs can be resized, particularly full-eternity rings, continuous patterns or engravings, tension settings, and specialized structures. To allow future resizing, keeping the back of the band plain is recommended.